What is SolidServe?

SolidServe is an IT managed service. SolidServe involves managing customers' computer systems, applications, databases and networks, which are located either on customers' premises or in one of Stream's two data centres.

Why should I use SolidServe?

The key purpose of SolidServe is to help you grow your business. Despite the evident cost savings derived from using SolidServe to outsource your IT requirements, there is a number of intangible benefits to this service:

• Your focus is on core business only

  Outsourcing your IT needs to Stream can be used to hand off non-critical or tedious work, which allows for better career development as your employees can be redeployed to work on more strategic initiatives and allows key talent to be applied to the highest priority tasks.

• Your data is always secure

  Stream's data centres provide you with a state-of-the-art server environment ensuring 24/7 security, temperature, humidity and fire suppression management as well as filtered and uninterrupted power. With Stream's extensive 22 years of experience in IT management, you can take advantage of the latest technology to ensure quality performance and output. All your data is equipped with Stream's disaster recovery capabilities, so that in case of unexpected data loss all information can be easily restored. Therefore, you are always confident about the safety of your data.

• Your business processes are simplified and perfected

  The servers and databases supporting your critical applications are constantly being monitored, backed-up and managed for optimal performance. On top of that, Stream provides consulting and develops custom software that will enable your information to be managed in the most effective manner. This, in turn, will add long-term value to the day-to-day operations of your business.

• You have full access to more expertise

  Stream has two key advantages in providing access to expertise. First, it will have subject-matter experts in areas needed for the breadth of services it offers, which are leveraged on an as-needed-basis. Your employees can get hands-on experience from the experts in the field. Second, since Stream works with multiple clients, the experience brought to bear is in fact that of its entire client base.

• Your costs are value driven

  Areas outsourced become value driven and allow for simple metric tracking. You are able to easily see exactly how much something costs, and can invest in only those projects that will deliver desired value.